Contact and support
We’re here, and we answer
Most questions are answered within one business day, Monday to Friday. Billing and cancellation requests are handled the same day.
Send us a message
Membership and training
Program choice, substitutions, form questions.
hello@88active.com
Billing support
Trials, charges, invoices, refunds.
billing@88active.com
Technical support
Login trouble, videos not loading, app issues.
support@88active.com
Cancellations
Cancel or pause anytime from Profile → Billing, or email us.
billing@88active.com
Trial and billing terms
Your first seven days are free. Billing begins on day eight at $19.99/month unless you cancel. See the cancellation and refund policy.